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For questions almost the legacy Squarespace five platform, please visit its Help Centre:

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Regain access to your account or site

If you've tried to recover your Squarespace account and still can't access information technology, we're here to help. Delight enter as much data as you tin can, but if you're not sure about specific details, provide your best guess.

Earlier yous begin:

• Did you already try to recover your account through the login page? We'll ask yous to endeavour that get-go if you haven't however.

• For your security, we'll only provide business relationship details to the account holder.

• For help recovering a Google Workspace business relationship, contact us hither.

Electronic mail address where nosotros tin contact you.

What situation led to the trouble accessing your account?

URLs of whatsoever websites connected to the account. Enter as many domains as possible.

Please attach both of the following documents:

• A government-issued ID. For instance, a commuter'due south license, passport or permanent resident carte.

• A bank statement that shows the bank header, banking concern accountholder name, and the most recent Squarespace accuse. You are complimentary to obscure other personal information in the certificate. (Not required for two-factor authentication issues.)

Note:

• If y'all entered multiple websites above, attach statements showing the most contempo accuse associated with every site.

• Ensure your files are .jpg or .png and then we tin view them.

Request Business relationship Access

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If y'all have a tax exemption certificate, attach it here. .pdf, .png, .jpeg file formats are accepted.

Utilise this form to submit a request most exemption from sales tax nerveless for Squarespace payments.

Enter the details of your request here. If you're not based in a country or state where we collect taxes, and you believe we shouldn't collect taxes from you, please explain.

If you accept feedback about how we collect sales revenue enhancement, submit information technology hither. Your feedback helps make Squarespace meliorate, and we review every request we receive. Delight note that we can't reply individually, simply we'll contact you lot if we need more than details.

General sales tax feedback

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Help and support during the
Coronavirus Pandemic

We empathise the tremendous challenges the Coronavirus pandemic is causing for people and small-scale businesses across the world. Hither at Squarespace Customer Support, nosotros're doing everything we can to answer your questions and provide assistance to our community.

If you need support during these uncertain times, submit the following form and we'll expect into options for you. Please provide specific details regarding your issue or asking, such as:

• Suspension or cancel my subscription

• Discuss options for financial relief from subscription costs

• Help me adjust my site to the current situation

• Advise me on how to all-time set upwards my new site

• Enable a specific feature on my site

A member of our team will respond equally quickly as possible.

Upload a screenshot of the issue you're having, or the site content you'd like to modify, so we can help you more than quickly. Learn how to take a screenshot hither: http://sqsp.link/w5Jigj

Squarespace Scheduling and Acuity Scheduling accept merged Aid Centers. If you're coming from the Acuity Help Heart, yous'll observe the aid y'all need here. All guides almost Squarespace Scheduling also utilize to Vigil; the scattering of features that are dissimilar are clearly marked.

Please use this form to submit a asking regarding a deceased Squarespace customer'due south site. Our deepest condolences go out to yous and your family during this time, and we appreciate your patience as we work through your request.

Due to privacy concerns and restrictions, we unfortunately tin can't provide you with administrative control of the site. All the same, if an firsthand family member or legal representative completes the class beneath, we may be able to grant Billing permissions and so the site can remain active or cancel whatever active subscriptions.

Notation that Billing permissions don't include the power to edit the site's content. You can read more about this here.

A note regarding Squarespace 5 sites:
Squarespace v, our legacy platform, doesn't let permissions to be edited. However, nosotros can cancel or remove the site.

Submit a request about a deceased client's website

URL of the site connected to the deceased user'due south account

Any comments, requests, or concerns nosotros should know?

Please attach the following documents:
• An epitome of your government-issued ID, such as a driver's license, passport, war machine ID, or permanent resident carte du jour. This is for proof of your relationship to the deceased.
• An prototype of the deceased person'due south obituary, death certificate, and/or other documents.
• Any additional documents, such as Legal Representation documentation.

Delete My Account

Before you lot request to delete your Squarespace account, please review this guide to:

• Understand what happens when we delete your account.

• Make sure it'southward what y'all actually desire to do.

• Have a few steps to prepare. For example, you'll need to abolish all subscriptions showtime.

Once you submit your request, you'll receive an email from our team to verify your account access and confirm that this request wasn't made in error.

Delete My Account Request Verification Form

Before you lot provide your government issued ID below, did yous know that you can submit a asking to delete your business relationship to Squarespace here (without providing your ID)? This grade is only for people who have lost access to: (i) their Squarespace account; or (2) the email accost associated with their Squarespace account.

Please upload a copy of some form of authorities issued ID (i.east. driver'due south license or passport). You may blur out whatever sensitive information before you upload.

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To learn more nigh Squarespace Select, our premium program for dedicated site support, visit this Help guide.

If you still have questions about the Select program, complete the fields beneath to send u.s.a. a message.

{ "meridian::memberareas:billingsignup":"New Release Team (Chat)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "top::memberareas:managingmemberareas":"New Release Team (Chat)", "top::media:video-storage":"New Release Team (Chat)" }

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Annotation: While our most popular guides have been translated into Spanish, some guides are only available in English.

Displaying files on your site

You can display .pdfs, Excel files, PowerPoint presentations, and Google Drive files on your site by embedding tertiary-party code. This guide lists steps for a few popular services and methods.

Note: Embedding files may affect your site'due south responsive design on smaller browsers and mobile devices. Using code blocks to embed files with iframes is a premium characteristic. All code-based customizations and code modifications fall outside of the telescopic of Squarespace support.

Tip: To add downloadable files to your site, use a file link instead.

.Pdfs

Use Issuu to embed .pdfs in your Squarespace site.

Excel and PowerPoint

To display an Excel or PowerPoint file, you'll need a Microsoft OneDrive business relationship. You lot can sign upwardly for OneDrive here.

Open OneDrive.
Upload your Excel or PowerPoint document. For aid, visit their documentation.
In OneDrive, open the Files page.
Right-click the document on Windows (or Control + click on a Mac), and click Embed .

Click Generate.
Copy the lawmaking from the Embed code box.

In Squarespace, open the editor for the page or post where you'll identify the file.
Click an insert indicate and add a code block.
Paste the embed code into the code block.
Click Salve on the folio or post to publish your changes.

Tip: Suit the "height" and "width" numbers in the embed lawmaking to change the display size.

Note: To learn more virtually embedding Excel and PowerPoint files, visit Microsoft'south guide.

Google Bulldoze (formerly Google Docs)

After creating a document in Google Drive, follow these steps:

Open your document in Google Bulldoze.
Click File.
Select Publish to the spider web.

Click Publish.
Re-create the lawmaking in the Embed tab.

In Squarespace, open up the editor for the page or post where you'll place the file.
Click an insert point and add a code block.
Paste the embed code into the code block.
Click Save on the page or post to publish your changes.

Document resizing tips

Some Google Drive embed codes, like the code for Slides presentations, include "height" and "width" dimensions. Adjust these numbers to adjust the display size.

Embed codes for other files, such as documents and spreadsheets, don't specify summit and width dimensions. You can set the tiptop and width by adding this code snippet subsequently the URL in the embed lawmaking:

height="600px" width="100%"

Adjust the number within "600px" to change the height. To conform the width, apply spacer blocks. Setting the width to 100% ways the document will bridge the width of its column.

Every bit with all lawmaking modifications, be enlightened that this falls outside the scope of Squarespace support.

Note: Visit Google's documentation to learn more than nigh embedding Google Drive files and setting editing permissions.

More help

Note: Custom code modifications fall outside the scope of our support. This means that we're unable to help further with setup or troubleshooting. Additionally, with a lawmaking-based solution, nosotros can't guarantee its functionality or full compatibility with Squarespace. This includes how it functions with our responsive design, particularly its appearance on mobile devices, and if it functions on all templates. Custom code tin can too cause display issues with time to come updates to our platform. While we can't assistance further, in that location are many resources that tin point you lot in the correct direction:

Acquire best practices for calculation custom code.

Read our general guide on third-party customizations.

Visit Squarespace Forum, our customer and programmer community.

Hire a Squarespace Expert to assistance build custom code for your site.

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Source: https://support.squarespace.com/hc/en-us/articles/205814348-Displaying-files-on-your-site

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